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SERVICES

 Guest ServicesTicketmasterValet Parking | Additional ServicesCommunity & Environment

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Square One offers an array of services to enhance your shopping experience.

 

Guest Services

Locations:

With four Guest Services locations to assist you, outstanding customer service is our priority:

  • Guest Services 1: Level 1, located near Earl's Kitchen + Bar and TD Canada Trust
  • Guest Services 2: Level 2, located between Le Château and Ann Taylor
  • Guest Services 3: Level 1, located between Purdy's Chocolatier and Shoppers Drug Mart
  • Guest Services 4: Level 2, located near GAP

Offerings:

  • Hand-held (printed) directories

  • Brand, product, and shopping centre insight

  • Gift Cards (more details)

  • Ticketmaster - located at Guest Services 2, Level 2

  • Non-Motorized Wheelchairs - offered at Guest Services 1 and Guest Services 2, photo ID required

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Ticketmaster

Ticketmaster, the world's leading live entertainment ticketing company, has a retail outlet at Guest Services 2, Level 2, near Ann Taylor and Le Château.

Offerings

  • Event information (concerts, sporting events, museums, performing arts, family shows, etc.)
  • Ticket purchases
  • Ticket pickup
  • For full services and information, including event details, seating, pricing, and availablity, visit Ticketmaster.ca.

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Valet Parking

Valet parking is located at Northwest Entrance 7, near Moxie's Grill & Bar. This service is available Thursday through Sunday and all statutory holidays. $10 per vehicle.

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Additional Services

Security

Located near Walmart, Level 1.

Your safety is important to us. Square One Security is here to provide a safe and secure shopping environment for our guests by patrolling and monitoring all areas of the shopping centre.

In addition, Security provides guests with assistance for:

  • Lost & Found: If you have lost or found an item during your visit to Square One
  • Auto Aid
    • Battery Boosts
    • Flat Tire Service
    • Escort to Vehicle

To request these services or to connect with Security on any matter, please call the Security office at 905-270-7023.

Children’s Strollers

Two stroler vending units are available:

  • Single strollers - located within the Hudson's Bay corridor, Level 1
  • Single and double strollers - located near Entrance 4, Level 2

Rental fees are $6 for single strollers and $7 for double strollers. Cash and credit cards are accepted.

Nursing Facilities and Family Washrooms

Nursing Rooms and Family Washrooms are located throughout Square One:

  • Level 2, across from H&M

  • Level 2, behind Michel’s Baguette

  • Level 1, within Food Central

  • Level 1, by Richtree Natural Markets

Accessibility

We strive to be an accessibile destination. Read more about elevators and accessibility at Square One.

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